Shipping Policy
This Shipping Policy describes how WALLD Design (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times/Shipping Times
All Merchandise orders are processed by a third party manufacturer. All update will come directly from the third party manufacturer or will be forwarded to you from WALLD Design. Processing time is generally 3 to 5 business days. Shipping time depends on your location and shipping speed selected.
All digital orders are processed immediately upon receipt of payment.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Costs
Standard shipping: Free
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take a few days to appear. You can track your package using the link provided.
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at Daniel@wallddesign.com and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
Daniel@wallddesign.com